Helping You Through The S2 Sonos Update

April 16, 2020

In June 2020, Sonos will release S2, a new app and operating system (OS) that will power the next generation of products and experiences. In addition to new features, usability updates, and more personalization moving forward, Sonos S2 will enable higher resolution audio technologies for music and home theater.

Many of you are currently using S1 products and the new app will not support the advances of S2 products due to their memory and processing power.

What this means for you:  Sonos will still support the S1 app currently connecting to these abovementioned devices, and you can still use older products with the S1 Controller app. The S1 Controller app will receive bug fixes and security patches, but it will not receive future software features.  For those of you using S2 products, you’ll continue to use the traditional Sonos app.

Sonos suggests that you separate your S2 compatible and incompatible products into two separate systems and that products in one system will not be able to group with products with another.

How we can help: Sonos is currently offering an option to upgrade through their Trade Up program and save 30% on a new compatible product.  Please let us know if you’d like more information.

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